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Metal & Paper understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
In this Policy the following terms shall have the following meanings:
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
Under the GDPR, you have the following rights, which we will always work to uphold:
We may collect some or all of the following personal data (this may vary according to your relationship with us):
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
We may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone with information, news, and offers on our products and/or services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on our Site may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
We store your personal data at our server room in Oakhurst, CA, USA. This is needed to process and ship your order and collect payment.
Your personal data is only shared when necessary to complete your order transactions and to gather certain interest, demographics, and audience data to support Metal & Paper’s marketing efforts. All information is shared in a secure manner, and is never sold or traded with other parties.
In addition to your rights under the GDPR, set out in Part 5, when you submit personal data via our Site, you may be given options to restrict our use of your personal data. In particular, We aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails).
You may access certain areas of our Site without providing any personal data at all. However, to use all features and functions available on our Site you may be required to submit or allow for the collection of certain data.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Controller):
We will change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
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Need some help with your order? We want to make your project a success, so please contact us with your needs. Email is always the fastest way to reach us.
If you would rather call us, you are welcome to do so. Our phones are staffed on weekdays from 10AM to 3PM Pacific Time, and since we are a small staff, you may need to leave a message. We promise to call you back as soon as possible.
Phone Support is available from 10am-3pm PDT, Monday-Friday
Our lab hours are by appointment only. Please contact us before making a visit so we can schedule a time to meet with you.
For local order pickup, we will contact you once your order is ready and arrange a time that works for you to pick up your order.
Metal & Paper
40120 HWY 49, STE C
Oakhurst, CA 93644