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COVID-19 Update

Dear valued customers and friends,

 

Like you, we are closely following the COVID-19 situation as it continues to develop. On Monday local authorities issued a Shelter in Place Order for our county. The Order is in place through April 7th, however we are continuing to work within those guidelines.

 

All of our systems are functional, and we are able to continue to accept your orders.  Turnaround times may be increased and in flux until we are able to resume normal operations after April 7th. We expect to return to full strength beginning April 8th.

 

For weeks we have been taking every precaution possible to prevent this virus from circulating, and have been successful in keeping our workforce safe and healthy. While the Shelter in Place Order is in effect, we will be keeping only essential staff on-site to keep minimum basic operations running, and will be practicing Social Distancing as recommended by the CDC.

 

Remote Customer Service staff will continue to be available throughout this crisis to help with your questions. You may experience additional wait times, and we appreciate your patience as we navigate this unprecedented situation.

We appreciate your continued support and trust in us, and we will do everything we can to return better than ever before. Our thoughts and well wishes are with you in taking your own precautions to stay vigilant, healthy and safe. Please feel free to contact us if you have any questions.

 

Sincerely,

The Metal & Paper Team

 

P.S. Our sister company, Black River Imaging, is still open and going strong. For orders that require faster turnaround during this time, please consider sending them to Black River Imaging.

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Contact

Need some help with your order?  We want to make your project a success, so please contact us with your needs. Email is always the fastest way to reach us.

If you would rather call us, you are welcome to do so. Our phones are staffed on weekdays from 10AM to 3PM Pacific Time, and since we are a small staff, you may need to leave a message. We promise to call you back as soon as possible.

Email

info@metalandpaper.photo

 

Phone

Phone Support is available from 10am-3pm PDT, Monday-Friday

559-513-8878

 

Mailing Address & Lab Visits

Our lab hours are by appointment only.  Please contact us before making a visit so we can schedule a time to meet with you.

For local order pickup, we will contact you once your order is ready and arrange a time that works for you to pick up your order.

Metal & Paper
40120 HWY 49, STE C
Oakhurst, CA 93644

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